FAQ
How long does shipping take?
Each order is lovingly processed within 2–5 business days.
Shipping times vary by country and customs processing, but most orders arrive within:
• United Kingdom, Australia & New Zealand: 7–20 business days after dispatch
• United States, Canada & Europe: 7–20 business days after dispatch
• Other countries: 10–25 business days
We ship with care from our trusted partners to reduce waste and emissions.
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Do you ship internationally?
Yes. We currently ship to the UK, some of Europe, Australia, New Zealand, the US, and Canada.
We’re gradually expanding our reach in harmony with our sustainable values.
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What is your return policy?
Due to the personal and sacred nature of our offerings, we do not accept returns for change of mind.
If your item arrives damaged or defective, we will make it right.
Please refer to our full [Refund Policy] for details.
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Are your products eco-friendly?
Yes — from our packaging to product materials, sustainability is at the heart of Red Moon Rituals.
You can read more on our [Eco Values] page.
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How can I track my order?
You can easily track your order [here], on our Track My Order page.
You'll also receive a tracking link by email once your items are on their way.
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Still have a question?
We’d love to hear from you. Reach out through our [Contact] page and we’ll respond with care.